Household Step Stools & Climbing Equipment
Lawn & Garden Carts Lawn & Garden Carts
Replacement Tire and Tubes
Cargo Management Cargo Management
Outdoor Recreation Products Outdoor Recreation Products
  • Where can I purchase replacement parts for my stepstool?

    We carry most replacement feet for our stepstools. A parts list for each model can be found on the warranty page. Parts can be ordered online or by calling 1-800-867-6763 and placing an order with customer service. Retailers do not carry replacement parts. For non-warranty credit card purchases you will find them on the site: Click on replacement parts Type in the model number of your step stool you are looking for (the first two letters only) then hit search Click on the picture of your step stool / model number Select the replacement part for your step stool that you would like to order. Then check out.

  • Where can I find replacement parts for my cart?

    We carry most replacement parts for carts. A parts list for each model can be found on the warranty or replacement parts page. The manual for your cart will show you a picture of the replacement part you will need. Parts can be ordered online, or by calling 1-800-867-6763 and placing an order with customer service. Retailers do not carry replacement parts. For non-warranty credit card purchases: Click on Replacement Parts Type in the model number of your cart you are looking for (the first two letters only) then hit search Click on the picture of your cart / model number Now you can pick the replacement piece for your cart that you would like to order. Wheels/tires are quoted as a unit (Tire-tube- rim- bearings = 1 unit) Then check out.

  • Do Stake out sides come with my Cart?

    This item is shown in the manual as an option to expand the capacity of your cart. It is there to show you the dimensions on how you can make them.

  • The item I just purchased has a missing or damaged part, what can I do?

    You can submit a warranty claim via a website submission form on the Warranty page, or by calling 1-800-867-6763 and speaking with a customer service representative. You will need a copy of your receipt, model number and the lot # (located on a white sticker on the frame of your product) to submit a warranty claim. We have replacement parts we can send out under warranty with proper documentation.

  • I cannot get the hardware to tighten all the way down; it feels like it seizes up. Is this normal?

    The nuts that come in the hardware kit are locking nuts. A lock ring can be seen inside the nut. The nut will thread easily onto the bolt until the threads of the bolt reach this lock ring, and then it will feel like it seizes up. This is because the bolt needs to thread itself through this lock, which takes more force to accomplish. Really crank on the hardware with the assembly tools you are using; it will not damage the hardware. Once the bolt breaks through this lock ring, it will become easier to tighten again. Please do not use impact wrenches as this will strip the bolts.

  • Are the bearings available separately for my cart wheel?

    Unfortunately, we do not have the bearings for the wheels available. The replacement wheel assemblies that we offer are the entire wheel and tire assembly (tire, tube, rim and bearings). The bearings come pressed into the hubs. We do have the measurements for the bearings if you should want to replace them yourself.

  • What is the PSI requirement on my new tires?

    The recommended tire pressure is located on the warning label on the rim or on the side of your tire.

  • Where can I find the manual for my cart?

    The manuals for each item can be found on the site under Resources / Documents & Manuals.

  • General Farm & Ranch tire information.

    Cart tires have a 5/8 inch bore with a 2 ┬╝ inch off set and have a 300lb load capacity Wheelbarrow tires have a 5/8 inch bore and are centered with a 300lb load capacity. They also have a grease fitting.

  • What does no flat tire mean?

    This is a tire that does not have a tube in it. No Flat tires have a urethane foam inside.

  • How does the adapter kit work?

    This comes with extra spacers to make your tire fit properly on your axle. You can use these spacers to make your tire into an offset hub instead of a centered hub.

  • Where can I purchase replacement parts?

    We carry most replacement parts. . A parts list for each model can be seen on the ordering page (Purchase Replacement Parts). Your manual will show you a picture of the replacement part you will need. Parts can be ordered online on our website, or by calling 1-800-867-6763 and placing an order with customer service. Retailers do not carry replacement parts. For non-warranty credit card purchases you will find them on the site: Click on replacement parts Type in the model number you are looking for (the first two letters only) then hit search Click on the picture /model number Select the replacement part for your step stool that you would like to order. Then check out.

  • Where can I find the manual?

    The manuals for each item can be found on the site under Resources / Documents & Manuals.

  • Where can I purchase replacement parts?

    We carry most replacement parts. A parts list for each model can be found warranty page. Your manual will show you a picture of the replacement part you will need. Parts can be ordered online or by calling 1-800-867-6763 and placing an order with customer service. Retailers do not carry replacement parts. For non-warranty credit card purchases you will find them on the site: Click on replacement parts Type in the model number you are looking for (the first two letters only) then hit search Click on the picture /model number Select the replacement part for your that you would like to order. Then check out.

  • Where can I find the manual for my item?

    The manuals for each item can be found on the site under Resources / Documents & Manuals.